Welcome to
Lakeland Volunteers in Medicine
LVIM is a primary health care center that provides FREE medical care to the working uninsured residents of Polk County.
How It All Began – An Interview with Dr. Jack McConnell
Volunteers in Medicine, The Today Show – March 30, 2009
Volunteers are the heart of what we do!
When a few key Watson Clinic physicians realized that a great number of Polk County community members were medically underserved, with no access to healthcare, they began to look for a solution. Led primarily by these physicians and the Watson Clinic Foundation, Lakeland came together to find a unique way to meet the healthcare challenges of the greater Lakeland community.
Inspired by the Volunteers in Medicine model started by Jack McConnell on Hilton Head Island, Dr. Glen Barden brought the idea to Lakeland and the dream became a reality.
On Valentine’s Day 2001, Lakeland Volunteers in Medicine opened its doors in the historic John Cox Grammar School on Lakeland Hills Boulevard. Today, LVIM is an independent nonprofit organization governed by a local Board of Trustees.
At LVIM, patients gain a medical home and have access to doctors’ visits, diagnostic testing, lab tests, ultrasound scans and x-rays at no charge. More extensive diagnostics, such as CT’s and MRI’s, are also available through a network of participating ancillary providers who volunteer their facilities, staff and professional time also at no charge to LVIM or the patients. Additionally, LVIM operates a full-service pharmacy, funded by United Way of Central Florida, filling approximately 30,000 prescriptions a year. The Prescription Assistance Program within LVIM secures almost $3 million of brand name prescriptions for patients at no charge. At LVIM, the treatment is free; the care is priceless.
What is the VIM model?
“May we have eyes to see those rendered invisible and excluded, Open arms and hearts to reach out and include them, Healing hands to touch their lives with love, And in the process heal ourselves.”
The Volunteers in Medicine (VIM) Model promotes a “Culture of Caring” while emphasizing the use of medical and non-medical volunteers. Being inclusive and welcoming to all is the foundation of the VIM Model. The “Culture of Caring” recognizes the strengths of those in need and respects their dignity. It prompts the idea that the manner in which people are treated during a visit to a VIM clinic is as important as the medical care they receive. Volunteers in Medicine clinics offer their services free of charge to patients and do not bill third-party payers. VIM Model
LVIM is a proud member of the Volunteers in Medicine Alliance, a network of 89 health care centers in 27 states who follow the VIM Model. As a member of the alliance, LVIM has access to shared best practices, discounted group purchasing programs, educational material, webinars and a variety of other program offerings. Members also have ongoing access to national Volunteers in Medicine Consultants. Membership is provided without charge and members are required to participate in the annual national survey.
Directory of VIM Alliance members: http://volunteersinmedicine.org/volunteers-in-medicine-clinic-directory/
OUR AMAZING STAFF
ADMINISTRATIVE STAFF
Alice Koehler, MBA
President & CEO
Ext. 113
Sonia Browning
Development Manager
Ext. 143
Rebeca
Leiva-Sweeney
Grants Manager
Development Direct Line 863-606-1552
Kim Taylor
Chief Operating Officer
Ext. 114
Dr. Robert Chapman
Medical Director
Ext. 114
Kathy Guin
Volunteer Coordinator
Ext. 116
Caroline Benitez
Operations Assistant
Ext. 106
CLINICAL STAFF
Londa Brown
Patient Care Coordinator
Rx Assistance Ext. 124 • Referrals Ext. 112
Melissa Kham
APRN
Rx Assistance Ext. 124 • Referrals Ext. 112
Emma McMicken
APRN
Lakeland Volunteers in Medicine
Sandy Puretz, RN, BSN
Clinical Coordinator
Ext. 142
Mary Terry
Clinical Trainer
Lakeland Volunteers in MedicineDENTAL STAFF
Kendrah Harper, DMD
Staff Dentist
Lakeland Volunteers in Medicine
Dorothy Key
Dental Coordinator
Ext. 129
Magda Tadros
Dental Hygienist
Lakeland Volunteers in Medicine
May Bennett
Dental Assistant
Lakeland Volunteers in Medicine