Governance – Lakeland Volunteers in Medicine

We’re an open book

and want you to be part of our story.

AT LVIM We Practice what we preach

Quality Healthcare

Every patient receives high-quality outpatient healthcare delivered by trained volunteers.

LVIM provides a safe and trusted medical home, and is dedicated to improving health outcomes for our patients.

In 2017, LVIM served 3,570 patients with 25,114 services. As a result:

97% of patients have improved their health as a result of care they received at LVIM.
50% of LVIM’s diabetic patients decreased their A1C levels to less than 7%
53% of LVIM’s diabetic patients decreased their their LDL cholesterol to less than 100.
57% of LVIM’s patients who are hypertensive decreased their blood pressure to less than 140/90/
17 patients quit using tobacco
107 patients have committed to and succeeded at losing weight.

*Data from LVIM’s 2017 Impact Report

Appreciating Volunteers

Our success depends on the skilled and compassionate people who give or their time and talents. We appreciate, acknowledge and support all of our volunteers.

100% of volunteers report that at LVIM they make a difference.*
100% of volunteers would recommend the volunteer program to a friend.*
97% of volunteers are satisfied with the volunteer program
8 years – average length of volunteer service
18 – number of original volunteers (16+ years of service)
12 years – Volunteers with 12 years of service are represented more than any other number of service years

*Data from 2017 Volunteer Survey results.

Financial Stewardship

We recognize and appreciate our donors. We create donor trust and loyalty through transparent reporting, financial prudence and a focus on the community impact and value of donor gifts.

$5 return on every $1 investment
Donor Bill of Rights
100% of donors believe that their gift to LVIM is used effectively.*
99% of donors believe that LVIM is a community asset.*
100% of LVIM’s board members financially support the LVIM mission.

*Data from 2017 Donor Survey results.

Strong Community Partnerships

Delivering quality healthcare requires that will improve our patients’ access to healthcare thereby leading to our patients’ improved health. LVIM has an impressive network of community partners that support our mission.

PACE Center for Girls United Way of Central Florida Family Fundamentals American Cancer Society Tobacco Free Florida YMCA Florida Baptist Children’s Homes Moffitt Cancer Center Radiology Imaging Specialists Watson Clinic MicroPath Labs LabCorp, Inc. Lakeland Eye Clinic Traviss Lions Club Lakeland Eye Clinic Trinity Endodontics We Care of Central Florida

Compassion for Patients

We are committed to a culture of caring where all patients are treated with dignity and respect.

95% of patients feel respected at LVIM.*
95% of patients wait less than two weeks for an appointment.*
97% of patients report maintained or improved health since becoming an LVIM patient.”

Based on 2017 – Patient Survey results.

Donor Privacy

Promises to Our Donors

At LVIM, we promise:

To respect your privacy.

To require only the information needed to process your donation through the medium of your choice (lvim.net, www.lakelandderby.com, mobile application, or third party). All other personal information is only received if it is freely given by you, the donor.
To only use your personal information for processing your donation and for keeping in touch with you.
To make unsubscribing from mailing lists easy –

If you wish to unsubscribe from any of our mailing lists, e-mail or otherwise, we make it easy for you to do so. Simply opt-out by clicking unsubscribe on an e-newsletter, responding STOP on a text message, or call us at 863.606.1552 to request to be removed.

We will not sell, share or trade your name or personal information with any other entity.
We will not to send mailings to you, our donor, on behalf of other organizations.
To ask for your feedback and ideas.
To communicate to you the impact your gift makes.
To say, “Thank you!”

*LVIM’s Donor Privacy Policy applies to all information received by Lakeland Volunteers in Medicine, both online and offline, on any Platform (including www.lvim.net, www.lakelandderby.com, and any mobile applications), as well as any electronic, written, or oral communications.