NOTICE:  The LVIM Pharmacy will be closed on Friday, September 25th while we update our pharmacy software. During this time, no medications will be filled or signed out. The pharmacy will reopen on Monday, September 28th. Thank you for your patience and understanding during this transition.

Current news and updates regarding the Lakeland Volunteers in Medicine Community.

Living Her Healthiest Life Yet: Annette’s Story

Annette Kitterman is living proof that it’s never too late to take charge of your health. A home health care provider by day, she spends her weekends paddle boarding and her weekdays boxing, strength training, and anything that keeps her challenged and motivated. “I have that kind of personality where I have to keep things fun,” she says. “My diabetes is under control, and I just feel really good at this time in my life.”

But this version of Annette is the result of years of hard work and intentional change. After losing her health insurance, she found herself without a way to access care. That’s when a friend told her about LVIM.

Since becoming a patient nearly three years ago, Annette has experienced the power of compassionate care. Through regular checkups, ongoing support, and access to specialists, her care team has helped her manage arthritis, monitor her blood work, and stay on track with her health goals. Most importantly, she has gained a new understanding of what balance looks like.

“It’s an ongoing thing, but my health is not about how I look now. It’s about my insides and physically how I’m doing.”

Annette describes LVIM as a place filled with compassion, where every patient is treated with dignity, regardless of their circumstances. “I feel like I need to hug and kiss everybody before I leave. I’m so thankful that they’re sitting there because I know they’re volunteers.”

Today, she says she feels stronger and more confident than ever before. “If I didn’t have Lakeland Volunteers in Medicine, I wouldn’t be able to be who I am today… I honestly can say I am the best I’ve been in my entire life at 61.”

Annette’s story is a powerful reminder of what happens when people come together to care. Thanks to the generosity of our donors, volunteers, and community partners, stories like hers are not only possible, they’re happening every day.

August 2025 Volunteer of the Month

Lakeland Volunteers in Medicine is proud to recognize Katy Stapleton as our August 2025 Volunteer of the Month.

Katy began her journey with LVIM as a Social Work Intern during her bachelor’s program. After completing her internship, she chose to continue volunteering as a Referral Specialist. Over the past 10 months, Katy has contributed more than 470 hours of service.

One of Katy’s most impactful roles was coordinating mammogram appointments for patients for the Mammolink Bus. During her time at LVIM, she helped 122 patients receive mammograms, playing a vital role in expanding access to early screening and prevention.

She says the most rewarding part of her experience has been the relationships she formed with patients, volunteers, and staff. “It feels like family here,” Katy said. “You can grow so much as a person professionally and become more connected with the community.”

Katy is now returning to school and continuing to work toward a career in social work, and she will be truly missed.

Thank you, Katy, for your dedication, warmth, and incredible impact. We’re so grateful to have you as part of the LVIM family.

Proving Small Steps Lead to Big Rewards

We’re proud to celebrate Willie Ford, an LVIM patient who recently took home a $500 Publix gift card for her hard work and commitment to her health!

Willie participated in the Steps to Good Health Program, a wellness initiative offered through LVIM’s Healthy Living Coach Program, funded by BayCare. The Steps to Good Health Program is made possible through the George W. Jenkins Fund within the GiveWell Community Foundation, which allows LVIM to offer the program at no cost to patients.

To be eligible to win, Willie had to meet several key requirements over six months:

  • Attend the YMCA and use health and wellness services at least 24 times
  • Meet with LVIM’s nutrition counselor at least twice
  • Maintain active eligibility at LVIM
  • And most importantly—achieve a personal health milestone, such as losing weight, reducing A1C or blood pressure, or quitting smoking.

Willie not only met these goals, but she went above and beyond, earning her spot in the prize drawing and ultimately being selected as the winner of the $500 Publix gift card. She also received a $25 gas card for completing the attendance requirement.

Her success is a powerful example of how dedication, support, and community resources can make a real difference in someone’s life.

Congratulations, Willie! We’re so proud of your journey and the healthy steps you’ve taken.

July 2025 Volunteer of the Month

We are proud to recognize Maria Flores as LVIM’s July 2025 Volunteer of the Month!

Maria has served as an Enrollment Screener since she began volunteering in 2013. Maria first learned about LVIM from her primary care physician at Watson Clinic after she retired and began looking for a way to give back, and she’s been a part of the family ever since.

“I had all this time, and just doing housework wasn’t enough,” Maria said. “Volunteering keeps me active, and I love helping people.”

From the moment she started, Maria has stayed in her role as an Enrollment Screener, helping new patients access the care they desperately need. “It’s incredibly rewarding to get people approved to become patients,” she says. “Sometimes I don’t know how they survive on their income. If it weren’t for LVIM, they wouldn’t have access to healthcare at all.”

What keeps her coming back? “The people. Everyone here is so friendly and supportive. It really feels like a family.”

Thank you, Maria, for your dedication, compassion, and unwavering support of our patients. You are an essential part of what makes LVIM such a special place!

Summer Split

CLICK HERE TO ENTER!

It’s your chance to win big and give back. From June 16 to July 31, you can enter to win 50% of the total jackpot, with the remaining half supporting free, high-quality healthcare for uninsured residents in Polk County through Lakeland Volunteers in Medicine.

Entry Prices
$5 = 1 entry
$10 = 20 entries
$20 = 50 entries

How It Works
All entries are tracked electronically. No physical tickets will be issued. Your name will be entered into the drawing based on the number of entries you purchase.

Drawing Info
The winning name will be drawn Friday, August 1 at noon, live on LVIM’s Facebook page. The winner will also be contacted directly.

Free Entry Option
One free entry per person is available by mail or in person. Please click on the link to the Official Rules to learn more details.

Eligibility
Must be a Florida resident age 18 or older.

Click here to view the Official Rules for full entry and eligibility details.

May 2025 Volunteer of the Month: Amber Anwar

May 2025 Volunteer of the Month: Amber Anwar

Please join us in celebrating Amber Anwar as LVIM’s May Volunteer of the Month!

Amber has been volunteering as a Lab Assistant at LVIM for the past 10 months, generously giving over 189 hours of her time. Currently preparing to apply to medical school, Amber wanted meaningful, hands-on experience in a clinical setting—and found it here at LVIM through a simple Google search.

Amber was nominated for this recognition because of her consistent willingness to pick up shifts when help is needed and for her dedication to assisting Michelle, LVIM’s Healthy Living Coach, in planning and executing Healthy Living events. Her reliability and positive attitude have made her an invaluable part of the team.

What stands out most to Amber about LVIM is the environment. “You can tell everyone really wants to be here,” she shared. “People truly care about helping our patients.” Whether her work is patient-facing or not, Amber knows she’s contributing to something meaningful.

Volunteering has also been a refreshing change of pace from the demands of school. She said it helps her reset and feel mentally nourished.

To anyone considering volunteering, Amber says: “Just do it. Start small and do something you know you enjoy.”

We are so grateful for Amber’s heart for service, her initiative, and the energy she brings to LVIM!

April 2025 Volunteer of the Month

LVIM is excited to recognize Pam Harrington as our Volunteer of the Month for April! Pam has been an amazing part of our team for 1 year and 5 months, working as both a Scheduler and a Receptionist. She has given 572 hours of service, which is valued at $19,022.12. Pam’s dedication to helping others is truly inspiring.

Pam discovered LVIM during a time of change in her life. With her children grown and out of the house, she wanted to find a meaningful way to give back to her community. A quick Google search brought her to LVIM, and she knew it would be a great fit. Since joining, she has been a friendly face at the front desk, greeting and helping with scheduling appointments to receive the care they need.

For Pam, the best part of volunteering is the thank-you’s she gets from patients. When they let her know she’s made a difference in their lives, it keeps her motivated to keep giving her best. Pam also loves the welcoming environment at LVIM and the amazing people she works with, especially her supervisor, Nicole. Pam says Nicole is a great boss who always keeps things fun.

Pam doesn’t stop at LVIM! She also volunteers at Resurrection’s Food Pantry and the Polk Theatre. Volunteering helps her stay active and involved, and she enjoys that her role at LVIM challenges her to think critically while also keeping her computer skills sharp. She appreciates that her work requires focus and problem-solving, making every day engaging and rewarding.

When asked what she would tell someone who’s thinking about volunteering at LVIM, Pam said, “You won’t regret it.” She believes others will love the work, the people they meet, and the difference they make in the community.

Thank you, Pam, for your hard work, kindness, and support of LVIM’s mission. We are so lucky to have you on our team!

March 2025 Volunteer of the Month: Carol Umensetter

LVIM’s March 2025 Volunteer of the Month: Carol Umensetter

LVIM is proud to recognize Carol Umensetter as our March 2025 Volunteer of the Month!

Carol has been a dedicated LVIM volunteer since June 2023, and in that time, she has contributed an impressive 649 hours of service. She originally joined LVIM as a Friday Check-In Greeter, and in the fall of 2024, she expanded her role to include Clinical Assistant on Tuesdays, occasionally volunteering on Saturdays as well.

A retired nurse with over 30 years of experience in Louisville, KY, Carol has always had a passion for helping others. She first learned about LVIM through word of mouth and RP Funding, where she’s worked for 15 years. Before joining LVIM, she also volunteered at the hospital and cancer center, finding joy in giving back to the community.

For Carol, volunteering at LVIM is about more than just giving her time—it’s about the people. She loves working alongside like-minded individuals and has never had a patient or fellow volunteer who wasn’t kind. She describes LVIM as a pleasant place to volunteer and appreciates the flexibility, noting that “no one makes you feel bad if you have to miss a shift.”

Her advice to those considering volunteering? “Give it a chance.” Carol believes there’s a place for everyone at LVIM, regardless of experience: “There are a lot of things you can do at LVIM without any experience. I wish people would give it a chance.”

Thank you, Carol, for your dedication, compassion, and the kindness you bring to LVIM every day!

Super Tickets on Sale NOW!

 

Super Tickets are on sale now for LVIM’s Swan Derby, giving you the chance to win incredible prizes while supporting a great cause! This year’s lineup includes exciting items like a Trek Bicycle, a Sky High Adventure with a private flight to Marathon, FL for lunch, a Chef’s Table experience at Nineteen Sixty-One, a Home Makeover Box with a $500 gift card to Shades & Co, and so much more. Don’t miss out on your opportunity to take home one of these amazing prizes—purchase your Super Tickets today!

CLICK HERE TO PURCHASE YOUR TICKETS!

February 2025 Volunteer of the Month

 

Congratulations to our February 2025 Volunteer of the Month, Teresa Boss! Teresa has been with the LVIM family since August 2019, serving as an Office Assistant Monday through Friday. Over the years, she has dedicated an incredible 3,587 hours of service, valued at $107,224.44! Teresa’s favorite part of volunteering is the people, and her love for our patients and commitment to making a difference is evident in everything she does. Please join us in thanking Teresa for her hard work, compassion, and unwavering dedication to LVIM!