LVIM is excited to announce that Mary Terry has been promoted to Operations Manager.
When Mary joined the LVIM team as the Clinical Trainer in August of last year, she filled a great need in our clinic assisting our volunteer providers with learning the electronic health record. Shortly thereafter, she quickly and excitedly took on the training of all volunteer positions (with the exception of Intake Screeners). This addition alleviated the pressure on the Volunteer Manager’s position and helped LVIM rethink our organizational structure in order to improve the flow of communication and balance out the workload on some of our positions.
Since joining the LVIM family, Mary has been all-in in every aspect. Not only has she excelled in her role as a trainer, she has led quality and process improvement efforts, has taken on data collection, and stepped up to manage the YMCA Steps to Good Health Program.
Please join us in thanking Mary for all she does for LVIM and congratulating her on her promotion.